At Rongmei Fintech Financial Solution (“Company”, “we”, “our”, “us”), customer satisfaction is our priority. This Refund Policy outlines the circumstances under which refunds may be granted for services availed through our platform.

1. Nature of Services

Rongmei Fintech Financial Solution provides professional services including taxation, GST registration & filing, business registration, financial consulting, loan assistance, and other advisory services. These services are time-bound, process-driven, and dependent on information provided by the client.

2. No Refund After Service Initiation

Once a service request has been initiated, processed, or documents have been shared with relevant authorities or third parties, no refund shall be provided.

• GST Registration or Filing once application is submitted
• Company / Firm / Business Registration after initiation
• Tax filing once data processing has started

3. Eligible Refund Scenarios

Refunds may be considered only under the following circumstances:

• Duplicate payment made for the same service
• Payment made but service not initiated within the promised timeframe
• Service request cancelled before any processing has begun

4. Non-Refundable Cases

5. Refund Request Procedure

To request a refund, customers must submit a written request via email within 7 days of payment, mentioning:

• Registered name
• Registered mobile number or email
• Transaction ID / Payment reference number
• Reason for refund request

6. Refund Processing Timeline

Once approved, refunds will be processed within 7–10 working days and credited to the original payment method. Processing time may vary depending on the payment gateway or bank.

7. Cancellation Policy

Service cancellation requests must be made before service initiation. Any cancellation request received after processing has begun will not be eligible for refund.

8. Policy Amendments

Rongmei Fintech Financial Solution reserves the right to modify or update this Refund Policy at any time without prior notice. Updates will be reflected on this page.